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Dispute Resolution

COVID-19 and Special Education

View information for educators and parents to support students with disabilities during the COVID-19 pandemic.

COVID-19 resources for special education

Dispute Resolution Office Operations during Coronavirus 2019 (COVID-19)

The Colorado Department of Education's (CDE) top priority is the health and safety of all students, educators and communities in Colorado. During this time of unprecedented national emergency caused by the COVID-19 pandemic, access to CDE's Office of Dispute Resolution—located at 1560 Broadway in Denver—has been restricted from guests and visitors.

For this reason, CDE is not presently accepting hand-delivered state or due process complaints. CDE is still accepting complaints by mail at:

Dispute Resolution Office
Colorado Department of Education
Exceptional Student Services Unit
1560 Broadway, Suite 1100
Denver, Colorado 80202

​If you have any questions about this, or if you are unable to mail a state or due process complaint, please see our contact information at the bottom of this page.

OSEP COVID-19 Questions & Answers


Welcome to the Special Education Dispute Resolution website. The links below offer information on dispute resolution options available to parents and school districts regarding disputes that may arise during the Special Education process. In addition to information on Mediation, State Complaints, and Due Process Complaints, please explore our resources for early dispute resolution, understanding your rights, and important Special Education laws and regulations.


Mediation is an informal, voluntary process in which a neutral person assists the parties in communicating and exploring possible options for resolving conflict. The goal of special education mediation is to help the parties reach their own mutually acceptable resolution of the disputed issues related to a student's special education services. View for more information on Mediation.

Model forms (use not required):

State Complaint

A State Complaint is a written complaint requesting an investigation of any alleged violations of the IDEA requirements. A State Complaints Officer will conduct an informal investigation, considering the information and interviews of the parties involved, and issue a written decision. View more information on State Complaints.

Model Forms (use not required):

Due Process Complaint

A Due Process complaint is a process involving an Administrative Law Judge who conducts a hearing, much like a formal court proceeding. The ALJ considers the information and testimony offered by each side and issues a written decision. View more information on Due Process Complaints.

Model Forms (use not required):

Restraint and Seclusion

A state complaint may be filed by an individual or organization who believes a school district or board of cooperative educational services is not following the Protection of Persons from Restraint Act ("PPRA"), such as where a school employee may have improperly restrained or secluded a student.

Contact Us

For more information, or to speak with someone about dispute resolution options, contact:

Exceptional Student Services Unit, 1560 Broadway, Suite 1100, Denver, CO 80202 | Phone: 303-866-6694, Fax: 303-866-6767

Brandon Edelman, Esq.
Supervisor, Dispute Resolution
Email Brandon Edelman

Ashley Schubert, Esq.
State Complaints Officer
Email Ashley Schubert

Lindsey Watson, Esq.
State Complaints Officer
Email Lindsey Watson

Ross Meyers, Esq.
State Complaints Officer
Email Ross Meyers 

Jennifer Woods
Dispute Resolution Paralegal & Coordinator
Email Jennifer Woods

CiCi Lyman
Program Support
Email CiCi Lyman

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